At Bentleys we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
"Dear Jeff and Jack I just wanted to thank you again for sorting the issues with my A3. It's now driving like a dream! The level of service we received from yourselves was exemplarily throughout. We feel you went above and beyond what most other garages would have done. When the time comes for either of us to purchase a new car you will be our first port of call and we will highly recommend you to all our friends and family. We would like to share our views with your future customers so please feel free to use this testimony on your website. We would be happy to leave a review online if you could tell us the best website to do this. Kind regards Hannah & Chris
Hannah & Chris
Just wanted to write a small piece about my 2006 Mini Cooper 1.6.Firstly,Thank you so much for all your help in securing this car for me,Your customer service skills,communication and preparation of my car were first class. From the minute I arrived at your showroom I was treated really well with no pressure just lots of helpful information about the car and all its history. You also went above and beyond good customer service with a new MOT and stone chip repair. 1000% recommended Thanks...
Recently bought a Golf GTI from Bentleys, this is the 2nd car we've bought from these brilliant guys. We went back because we knew that we could look at the car we liked and go to them with questions, not have to put up with a pushy salesman trying to pressure us. They gave us a great trade in, and sorted out the transfer of our private plate without any hassle. We are passionate about our cars and Jeff, Jack and the rest of the staff are too. Nothing is too much to ask, it's a pleasure to buy from them.
Recently purchased a vehicle from Bentleys of Hook and would like to thank them for their professionalism and excellent customer service we received before, during and after the collection of our car. A great family run business, thank you. Would highly recommend, thanks.
Katie & Marcus
Fantastic friendly service extremely happy with my fab new car which was polished and shining when I went to collect it Thank you Jeff and Jack I will definitely recommend you Kind regards Sharon O'Shea
Bought a Citreon DS3 from yourselvessels yesterday. Just to say that me and my wife were really impressed with the whole experience. From the start, we never felt pressurised to buy, you guys were completely open and gave us total freedom to look over the car but we're there to answer any questions. I am really happy with the price I paid and the finance deal that was set up. It's obvious that cars are your passion and it's reflected in how you run your business. Regards James Dunn
I had an accident in my previous car, saw a nice looking vehicle on the website. Travelled from our home in Salisbury o the forecourt, Jack and Geoff could not have been nicer, had test drive and agreed a price, when I picked the car up 5 days letter nothing was too much trouble and the car was prepared superbly, it looked brand new, I will certainly start my search at Bentleys when I eyed another vehicle. First class service. Thank you guys
Bob & Ruth
Bought my Mini Convertible from Bentley's a year ago (so plenty of time to check the car out). No complaints whatsoever. An early small problem was dealt with honourably and since then, it's been a dream. When the time comes to change again, I'll definitely use these fine chaps.
I saw a lovely Mercedes on your website , which is very good . My evening phone enquiry was returned the next morning , my questions answered . i arrived at site in a few hours and was shown over the car . Next a test drive , no pressure salesmen , just a great guy, Jack. Tested , purchased , and a beautiful drive home . The whole experience was second to none . I have purchased many vehicles in my lifetime , but this was the best experience ever . Thank You Bentleys , thank you Jack .
Purchased an Audi Q3 from you and we couldn't be happier with the service we received. We were shown the car, taken out for a test drive and never felt under any pressure to buy it. The car drives like a dream and we are absolutely delighted with it. Andy was particularly impressed with the free Costa! We would happily recommend your garage to our family and friends and if we ever need to purchase another car, Bentley's would be at the top of our list. Superb!
Andy & Lin Phillips
Second car i've brought from Jack and as with my first experience always a pleasure. Knowledgeable but above all honest. Always makes sure the vehicle is in top condition and delivers a great customer experience. Be back in 3 years for my next car. Would have no hesitation recommending, Thanks
Mike & Karla
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